Performance management is a phase of overall management that has been and continues to be misconstrued.

Performance management has a negative connotation because it is frequently associated with pointing out mistakes, granting or withholding salary increases, promotions and documenting reason to fire someone. These situations occur in the ordinary course of leading a team in an organization.

Let’s look at performance from another perspective. Have you ever hired a candidate and later wondered why he or she was not successful? This happens often for a variety of reasons. At least one of those reasons could be that the candidate possessed excellent skills, but they happen to be different from the skills that you needed or required for the job. Although an honest mistake, this is costly and inefficient in organizations and counterproductive for the candidate or new hire.

Performance management begins with the job analysis that serves as the foundation for the job description. Let’s assume that an accurate job analysis was completed and an appropriate job description was developed. Now, get ready for the interview. What happens if the interviewer does not design the interview questions to elicit the applicant’s experience or ability to fulfill the competencies of the position?  The candidate may actually have the experience you are seeking. Another question has to be whether or not the candidate succeeded in an environment similar to yours. Suppose that the candidate came from a command and control environment and you have a self-directed team environment.

In this scenario, the question is adaptability and flexibility. Can this candidate duplicate his success in your self-directed team environment? Of course, the answer is unknown at this point. This is only one area that must be covered. There could be others.

In this module, I will treat performance management as an integral part of the overall staff and team development process. This rationale encompasses associate motivation, coaching, feedback and progressive discipline as a last resort. 

Select Your Training Options

Option 1

Purchase the Performance Management Manual and use the material to build you skills or train your staff . The manual will be distributed as a PDF for $49.95.

+ FREE PowerPoint Presentation - Import company template and you are ready to go!

+ FREE Participant Materials - print out the number of guides you need to train your staff

+ FREE Interview Guides - Administrative, Entry Level, Managerial and Sales Applicants

+ FREE Special Report: 20 Ways to Keep Good Employees

+ FREE Special Report: How to Manage a Project

+ FREE Email Consultation related to your purchases

 Option 2 - One Day Workshop

Purchase the Performance Management Workshop. We will provide all participant materials and the services of an expert trainer at your location. Up to twenty (20) participants may attend the workshop. This is a great value because you can schedule any participants you want, even from another division of your company to spread the cost. If your organization wishes to discuss the Performance Management Workshop, call (228) 875-8275 or e-mail.

 Workshop Syllabus

• Job Descriptions and Performance Expectations
• Establishing Performance Appraisal Criteria
• Goal Setting
• Coaching Vs. Counseling
• Providing Feedback
• Conduct Bias-free Appraisals
• Prepare for Performance Appraisal                                                  

• Maximize the use of Job Descriptions                                                        

Session Agenda 

Option 3 - Train–the-Trainer Workshop (Two Days)

Purchase the (T³) Train the Trainer Performance Management Workshop. You will receive the Performance Management Workshop materials as a PDF that includes the content, participant materials and a PowerPoint presentation that you can edit and use your company templates. We will provide an expert trainer at your location to teach your managers how to conduct the workshop for your associates. Up to 20 participants may attend the T³ workshop. This is a great value because you can schedule any participants you want, even from another division of your company to spread the cost. If your organization wishes to discuss the Performance Management Workshop, call (228) 875-8275 or e-mail.