Management Development Specialists, Inc.

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Change Management
Communication Skills
Customer Service
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Interviewing
Performance
Process Improvement
Sales Strategies
Time Management

Management Development Specialists, Inc.
 

Ocean Springs, MS

39565

 

(228)

875-8275

 

 

Interviewing Skills

based on

The Staffing Model TM

"You can pay more, but you can't buy better training."

 

 

 

 "It must be considered that there is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle than to initiate a new order of things."

Machiavelli

Interviewing skills are very important in any business or professional environment. Most team leaders will find that a part of their responsibilities is to be involved in the hiring process for their organizations. Although this module focuses on the hiring process, these interviewing skills and techniques can be used in a broader context.
 
One of the foundational concepts that is used in each of our training modules is clarity. Why do we raise the issue of clarity? The answer is simply that if you are not crystal clear about what you are trying to accomplish, you decrease your chances of success in the particular endeavor. Brian Tracy’s Law of Clarity states that, “The clearer you are about your goals and objectives, the more efficient and effective you will be in achieving them.”

Although this module is titled Interviewing Skills, that skill is only one part of a much larger process. The larger and more important context is called staffing. Staffing is the entire process of hiring the right number and mix of qualified people into your organization at the right time and at the right cost.

The six components of the staffing process are gap analysis, job descriptions, recruiting, testing, interviewing and hiring. Each component of the staffing process must be understood and executed with clarity to effectively accomplish the organizational goals.

These six components are examined in sufficient detail to provide the necessary context for effective interviewing. The Staffing Model™ illustrates the six processes and provides a brief definition of each component. This module is organized in accordance with the Staffing Model™.

 

Select Your Training Option

Option 1

Purchase the Interviewing Skills Manual and use the material to build you skills or train your staff . The manual is distributed as a PDF for $49.95.

+ FREE PowerPoint Presentation - import company template and you are ready to go!

FREE Participant Materials - just print out the number of guides you need to train your staff

FREE Interview Guides - Administrative, Entry Level, Managerial and Sales Applicants

+ FREE Special Report: 20 Ways to Keep Good Employees

+ FREE Special Report: How to Manage a Project

+ FREE Email Implementation Consultation 

 

 

Option 2 – One Day Workshop

Purchase the Interviewing Skills Workshop. We will provide all participant materials and the services of an expert trainer at your location. Up to twenty (20) participants may attend the workshop. This is a great value because you can schedule any participants you want, even from another division of your company to spread the cost. If your organization wishes to discuss the Interviewing Skills Workshop, call (228) 875-8275 or e-mail.

Workshop Syllabus

  • Identifying and Analyzing Skill Gaps

  • Maximize the effectiveness of Job Descriptions

  • Get full value from Recruiting Efforts

  • Use Testing Effectively

  • Different Types of Interviews

  • Interviewing Methodologies         

 Session Agenda  

Morning

Afternoon

Gap Analysis

Patterned Interview Guides

Review Elements of Job Descriptions

Questioning Loquacious People

Recruiting Techniques

Questioning Reticent People

Testing

Identify Required Competencies

Different types of Interviews

The Behavioral Approach

Effective Questioning Techniques

Action Plan

 

Option 3 - Train–the-Trainer Workshop (Two Days)

Purchase the (T3) Train the Trainer Interviewing Skills Workshop. You will receive the Change Management Workshop materials as a PDF that includes the content, participant materials and a PowerPoint presentation that you can edit and use your company templates. We will provide an expert trainer at your location to teach your managers how to conduct the workshop for your associates. Up to 20 participants may attend the T3 workshop. This is a great value because you can schedule any participants you want, even from another division of your company to spread the cost. If your organization wishes to discuss the Interviewing Skills Workshop, call (228) 875-8275 or e-mail.


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