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Our promise is that "You can pay more, but you can't buy better training. "The mission is to deliver measurable value and the most effective training and development programs.

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James E. McClain, the owner of MDSI, is the author of Successful Career Development: A Game Plan, the book upon which our training programs are based.  He has over 30 years experience in career development and as a college instructor. His educational background includes a B.S. and Masters degrees in Education and Certification in Financial Planning.
 

Building Internal Leadership

It is likely that your managers and supervisors are technically trained, skilled and competent. However, when it is time to promote someone or plan for replacements, your best people may not have the soft skills that are required in their new positions.

Soft skills are usually associated with the communication skills or interviewing and staffing. But, these are critical because as a manager or supervisor, their new job is to get things through other people. These skills are absolutely as necessary as the technical requirements of a job. Also, efficient implementation and timeliness are important.

These skills are also important to the success of any manager who has customer service responsibility or improving the processes of a section or department. As an individual contributor, decisions may only affect one associate’s work, but as a supervisor or manager, effective decision making is required because the entire organization could be affected. In addition to all of this, a manager has to manage the performance of the group and manage the changes as required.

Another challenge is that some supervisors may be “working supervisors” who are responsible for some actual work production and the direction of a group of associates. Therefore they must be able to set and measure priorities and manage time effectively.

There are options. The CEO could authorize development of their own training program from scratch, or outsource the training to a firm that has developed online training, instructor led training, or a blended approach of these methods.

One of the most cost effective training options is to purchase some off-the shelf training programs that are flexible and customizable, because medium sized or smaller organizations may not have a course designer who can spend six to 12 hours of development time for every hour of instruction, plus preparation time, participant materials, instructor manual, handouts, test development, etc.

Your Training Investment

MDSI offers its training programs in several digital formats. Our programs are available in Audio, Flash, and PDF Manual versions, with the corresponding Participant Materials. The PDF Manual version includes ready to import PowerPoint and Participant Materials. Each course includes a variety of worksheets, Learning Review Exercises with answer keys and guidance for developing an Action Plan.

If budgets are tight, downloading a digital course in the desired format may be appropriate.

If you're not sure what workshops or course your employees would find the most beneficial, we can help you to assess your employees' skills and knowledge and decide what would best fill your needs -- from a single course, customized seminar to an entire training program.

You may wish to down the printer friendly copy of Leverage Your Training Investment. Assessing the needs of key personnel or departments can help you identify opportunities to make the most cost-effective use of your training budget.

Each live workshop is extremely realistic because, prior to the workshop, the client completes the Guide to Training Excellence. This identifies the chief concerns that must be instilled and/or corrected by the training. Relevant examples or behaviors are used throughout each workshop. Interactive scenarios are based on the issues and concerns as identified by the client. The participants get relevant practice.

Click here for a printer friendly version of the Guide to Training Excellence.

 Please call (228) 875-8275 or send an e-mail to discuss an Enterprise License or training program.

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